Community News December 28, 2018

Adena Health System: 2018 Advancing Close-to-Home Care

Created by members of the community to meet the health care needs of its people, Adena Health System successfully continues that mission throughout south-central Ohio. In 2018, Adena launched a successful strategy to expand the availability of close-to-home care through enhancing its services and providing more specialty care throughout the region; as well as through partnerships with independent physicians, hospitals and businesses located within its nine-county service region. 

In addition to its partnership strategy, Adena continued to enhance the experiences of its patients and staff, with numerous stand-out achievements throughout the year. These include:

Business Achievements:

  • Adena Medical Group celebrated its 20th anniversary, and has grown from the integration of a couple of practices under the Adena umbrella to a robust group of more than 250 employed physicians and advanced practice providers. In 2018, Adena retained more than 97 percent of its providers and hired 58 new providers to create greater access to care across the region;  
  • Adena Health System was one of just 39 organizations worldwide to receive the 2018 Gallup Great Workplace Award, showing the commitment you have for the work you do in serving our patients across the region;
  • Adena Regional Medical Center (ARMC) opened a brand new, $36 million, 59,000-square foot Emergency Department that enhances emergency care for those living in the region. Since opening in August, patients are seeing a provider 14% faster; 
  • Within its first month, ARMC’s new ED was the scene of a Code Yellow on Aug. 29 when 24 prisoners and guards from the Ross Correctional Institute were exposed to an unknown substance. The incident, which garnered national attention, brought caregivers and the community together to get through the large-scale emergency without a single life lost;
  • Moody’s Investors Service affirmed the System’s A3 rating with a stable outlook, citing Adena’s strong 2017 performance, and the organization’s positive momentum;
  • Continued work to streamline and improve the billing process, making progress by providing charge estimates at the time of service to eliminate billing surprises. Patients are also receiving statements for service appropriately 20 days faster than historically, and with greater accuracy; and 
  • Leadership Rounding has enabled leaders from across the Health System to meet with frontline caregivers to learn what’s working in their areas, and opportunities that the leaders can help them overcome. These rounds are making a difference in the work experience of our caregivers and the patient experience;

Clinical Achievements:

  • Adena Regional Medical Center named by IBM Watson Health as one of the Top 50 Cardiovascular Hospitals in the U.S.;
  • In February, after just four months of implementation, more than 100 Orthopedic robot-assisted surgeries for total hip and total and partial knee replacements were performed;
  • Adena Regional Medical Center earned a 4-Star rating for quality by the U.S. Department of Health and Human Services’ Center for Medicare and Medicaid. ARMC was the only 4-Star hospital in the region, and ahead of some of the biggest hospitals in Columbus and Cincinnati;  
  • Adena Home Health was named to the Top 100 by HomeCare Elite, a recognition of the top-performing home health agencies in the United States;
  • ARMC achieved the American College of Cardiology’s NCDR ACTION Registry Gold Performance Achievement Award for 2018. Previously a Silver performer, ARMC became one of only 37 hospitals in the U.S. to achieve Gold Performance status for the year;
  • ARMC, a Primary Stroke Center, also earned the American Heart Association/American Stroke Association’s Get With the Guidelines® Stroke Silver Plus Quality Achievement Award, which recognizes the hospital’s commitment to provide stroke patients with treatment that is based on nationally-recognized, research-based guidelines that are based on the latest scientific evidence;
  • Adena Health Center – Jackson was named the “2018 Readers’ Choice for Best Medical Facility” by the readers of the Jackson County Times-Journal;
  • Adena Greenfield and Adena Regional Medical Centers’ Laboratories each received two-year accreditation from the Accreditation Committee of the College of American Pathologists (CAP) for the high quality of work being done;

Partnerships:

  • Adena expanded our Women’s Health Services program, welcoming the physicians, APPs and staff of Premier Women’s Health Ob/Gyn, giving patients the care they need near family and loved ones;
  • Dr. Stephen Owen joined the Family Medicine team at Adena Health Center – Jackson;
  • Adena opened its second clinic on the grounds of an area employer. YUSA, located in Washington Court House, is a Japanese-owned company that makes auto parts, and has a workforce of 451 company employees and 83 contracted employees. Adena opened its first onsite workplace clinic in Piketon at Fluor BWXT in 2011;
  • Adena Health and Fayette County Memorial Hospital (FCMH) signed an affiliation agreement, accenting our commitment to partnerships with other health care providers in the region to enhance access to quality care and treatment. The partnership has gotten off to a great start, and is giving patients a close-to-home options for their care. Patients can now schedule an appointment with an Adena specialist on the FCMH campus in Washington Court House