Adena Health Systems Website Privacy Policy
Effective Date: 5/21/2026
Last Updated: 5/21/2026
This Website Privacy Policy (“Privacy Policy”) describes how we may collect, use, and share information about you when you access or interact with our website, adena.org (the “Site”), operated by Adena Health Systems (“Adena,” “Company,” “we,” “us,” or “our”).
This Privacy Policy does not apply to Protected Health Information. Adena maintains a separate Notice of Privacy Practices, pursuant to the Health Insurance Portability and Accountability Act (“HIPAA”), that applies to Protected Health Information that we collect from individuals. Click here to view our HIPAA Notice of Privacy Practices.
Please note that this Privacy Policy does not cover online or other services that are offered under a different policy.
Information We May Collect
Information You Provide Us
When you interact with the Site, you may submit or otherwise provide certain information that may identify you as an individual. For example, when you complete a contact form, we (or our vendors on our behalf) may collect certain information, such as your name, telephone number, or email address. If you apply for a position through our Careers page, we may collect employment-related information such as your educational background, work experience, and information about certifications and licensure. You may voluntarily choose to provide us with your racial or ethnic identity, gender identity, and veteran status when you apply for a position with us.
Online Tracking Technology
In addition to information you voluntarily choose to submit to us through the Site, we and our vendors (including content and analytics providers) may use a variety of tracking technologies (such as cookies) that automatically or passively collect information when you visit certain pages on our Site. This type of usage information may include the browser you are using, your IP address or other unique identifier, search terms, the URL that referred you to our Site, pages that you visit, and the time of the visit.
Cookies are small text files that are sent to and stored by your browser when you visit or interact with our Site. These cookies are then sent back unchanged to the party that served the cookie each time you visit or interact with our Site (which includes our ads on third-party sites) for the party that served the cookie to recognize your browser or device. Cookies are either first-party cookies or third-party cookies. “First-party cookies” are sent to your browser by the party that operates the site you are visiting (e.g., cookies served by Adena when you visit our website). “Third-party cookies” are sent to your browser by any party other than the party that operates the site you are visiting.
Data Analytics and Advertising
We use Piwik Pro Analytics to collect and process statistical data about the number of people using the Site and to better understand how they find and use the Site. The data collected includes data related to your device or browser, your IP address, and data about your on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. Any data collected is used in accordance with this Privacy Policy and Piwik Pro’s privacy policy, which you can view here.
We may partner with third-party ad technology companies and advertisers. These partners may use, store, or access cookies, web beacons, and other online technologies to provide advertising services to us, including advertisements targeted to your interests. To find out more about digital advertising companies’ privacy practices and how you may opt out of information collection, please visit youradchoices.com.
Do Not Track and Global Privacy Controls
Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. This Site is not designed to respond to “Do Not Track” signals received from browsers.
Some browsers and browser extensions support the use of the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
How We Use Your Information
We do not collect or disclose information that identifies or that can be used to identify you personally. (In some jurisdictions, this disclosure may be considered a “sale” or a “share.” We do not sell or share your personal information.) We do collect aggregate data so that we may assess the effectiveness of particular sections, pages, and features of our website. Included among these types of aggregate usage information are the number of visits to specific pages and the length of those visits, as well as visitor locations inferred from your IP address and browser information. We may use data obtained from cookies to tailor your experience on our Site.
To request additional information using the Adena Health website’s Contact Us email form, you must provide your name and email address. Your name and email address will not be shared with any third parties. However, we do track the number of requests we have received for particular kinds of information via the Contact Us feature, so we can determine what additional information we may want to include on our website in the future.
The Adena Health website also allows you to submit an online resume in response to job openings at specific Adena Health organizations that are posted on this website. By using this feature to submit your resume, you are consenting to the reproduction, distribution, sharing, and transmittal of your resume to the extent necessary to facilitate the normal hiring practices of the Adena Health organization to which you have applied. We may share this information with any search firms we retain to help us fill positions.
The Adena Health website includes links that allow you to pay online for services received at specific facilities within our regions. Payment information submitted via these online bill payment features does not come directly to the Adena Health website. If you use our online bill payment features, please read their privacy/security statements carefully.
The Adena Health website provides physician profiles and in some cases the ability to book appointments directly online through a third-party provider who has their own terms of service and privacy policy. Please read their terms and policy carefully.
Your Rights and Choices
Email, SMS Text Messages, and Other Services
When you register for our email services, you need to provide your name and email address. When opting in to receive Adena Health mobile messaging, you need to provide your mobile phone number in order to receive SMS text messages. Other services, like registering for a class or an event, could require additional information, including an address and the appropriate phone number(s).
All personal information collected will follow the guidelines of our HIPAA Notice of Privacy Practices. The adena.org website and blog offer a variety of features delivered by email. Adena Health may offer SMS text message delivery concerning updates and information around your health care and other available services.
Adena Health respects your right to privacy. Only Adena Health has access to these email and phone number lists; they are not shared with anyone else. Subscribes can remove themselves from any lists they have registered for by using the opt-out process outlined in each email or SMS text message.
Data Analytics and Other Tracking
We use Piwik Pro Analytics to collect and process statistical data about the number of people using the Site and to better understand how they find and use the Site. The data collected includes data related to your device or browser, your IP address, and data about your on-site activities to measure and report statistics about user interactions. The information stored is reduced to a random identifier. To opt out of Piwik Pro’s collection and processing of your information, please visit the Piwik Pro Privacy Policy.
Children’s Privacy
This Site is not intended for minors under the age of 18 and we do not knowingly collect information online from individuals under the age of 18. If we become aware that we have obtained information from an individual under the age of 18, we will delete such information in accordance with applicable law.
State Privacy Rights
In the United States, some laws and regulations, passed and enforced by the federal government, govern privacy standards. These laws and regulations apply to all visitors in the United States regardless of which state they live in. Some states have passed additional privacy laws, granting their residents additional privacy rights. These states include Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. We provide additional information about these rights below.
- Access: to confirm whether we process their personal information. Subject to certain exceptions, they may also request a copy of their personal information.
- Deletion: that we delete personal information we have from or about them, subject to certain exceptions.
- Correction: that we correct inaccurate personal data we maintain about them, subject to certain exceptions.
- Opt-Out: that we opt them out of (i) any selling or sharing of their personal information to a third party (excluding service providers or other exceptions provided by law); (ii) any third-party targeted advertising (i.e., cross-context behavioral advertising); (iii) any use of sensitive personal information (such as precise geolocation or financial information) except for the purposes it was collected and as otherwise permitted by law; or (iv) impactful profiling activities. As a general matter, Adena does not engage in any of the four activities in connection with our Site. Our handling of PHI is separately addressed in our HIPAA Notice of Privacy Practices.
If you are a resident of the above States, you can exercise any of your privacy rights by contacting us using the below form. You may also authorize another person (your “agent”) to submit a request on your behalf in the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. If and to the extent required by the privacy laws in your state of residence, we will aim to complete requests as soon as reasonably practicable, consistent with any deadline under applicable law. We may not, and will not, discriminate against anyone for exercising their privacy rights, including those provided by the applicable privacy laws.
If we deny a privacy request, you may appeal the decision to us using the form provided below. To the extent possible, please describe the basis for your appeal. We will endeavor to provide a prompt response. If we deny an appeal, you can raise any concerns with your state’s Office of the Attorney General.
Changes to this Privacy Policy
This Privacy Policy is subject to change at our discretion. We will indicate changes to the Privacy Policy by updating the “Effective Date” at the beginning of the Privacy Policy. Your continued use of the Site after any update to this Privacy Policy will constitute your acceptance of the changes.