CHILLICOTHE, OH (January 7, 2026) – Adena Health today announced it has been recognized by Press Ganey, the global leader in health care experience solutions and services, as a 2025 Human Experience (HX) Guardian of Excellence Award and Pinnacle of Excellence Award recipient. These honors are part of Press Ganey’s annual recognition of the top hospitals and health systems nationwide based on excellence in physician and employee experience.
A supported and engaged workforce is essential to delivering high-quality patient care. As a recipient of the HX Guardian of Excellence Award, Adena ranks in the top 5% of health care providers nationally for delivering outstanding physician and employee experience during the past year. In addition, as a winner of the HX Pinnacle of Excellence Award, Adena has ranked among the top 5% of health care providers for physician experience for a minimum of two consecutive years.
Press Ganey partners with more than 41,000 health care facilities worldwide in its mission to reduce patient suffering and enhance caregiver resilience, improving the overall safety, quality, and experience of care.
“These awards don’t just celebrate what we’ve done; they signal how we work – by listening deeply, acting swiftly, and putting people first,” said Heather Sprague, Adena chief human resources officer. “That approach is grounded in our values of compassion, excellence, integrity, and trust. Being truly human-centric means seeing each provider and caregiver not as a number, but as a person with needs, hopes, and experiences. With Press Ganey as our partner, we’re connecting every piece of the care experience to drive meaningful change and make health care more human.”
Several Adena practices were individually recognized for excellence in physician and employee experience, including:
Guardian of Excellence Award
- Adena Family Medicine-Circleville – Employee Experience, Medical Group
- Adena Family Medicine-Circleville – Employee Experience, Ambulatory Care
- Adena Family and Internal Medicine-Fayette – Employee Experience, Medical Group
- Adena Family and Internal Medicine-Fayette – Employee Experience, Ambulatory Care
- Adena Family and Internal Medicine-Fayette – Physician Experience, Medical Group
- Adena Health and Wellness Center – Physician Experience, Medical Group
- Adena Wellness Center-West – Employee Experience, Ambulatory Care
Pinnacle of Excellence Award
- Adena Women’s Health-Blackwater – Physician Experience
“Adena Health is showing what it truly means to deliver compassionate, person-centered care,” said Patrick T. Ryan, chairman and CEO of Press Ganey. “Their deep commitment to both patients and caregivers is creating a culture where empathy drives action. It’s a privilege to stand beside them on this journey.”
Sprague added, “These recognitions reflect Adena’s continued commitment to fostering an environment where providers and caregivers feel supported, engaged, and empowered to deliver exceptional care to the communities they serve.”
Those interested in career opportunities with Adena Health can search open positions and learn more at Adena.org/careers.