Community News March 24, 2021

Adena Earns Top Honors in Delivering High-Quality Care

Adena Health System practices have again received the prestigious NCQA Patient-Centered Medical Home recognition.

For the sixth time in a row, Adena primary care practices have received the designation as a Patient-Centered Medical Home™ from the National Committee for Quality Assurance (NCQA). This notable distinction means that Adena meets the high-quality standards of patient care recognized as important by a committee of industry leaders and peers. The Patient-Centered Medical Home recognition means that Adena practices operate in “the way patients want it to be,” emphasizing accessibility, health information technology and coordinated care focused on patients.

As a Patient-Centered Medical Home, Adena health care professionals work to create ongoing partnerships with their patients, focusing on total health instead of just addressing single health issues one at a time. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the Adena health care system. Research indicates that health care practices recognized as “medical homes” can lead to higher quality care, lower health care costs and ultimately improve the patient/provider experience.

In addition to the patient-centered continuum of care, Adena strives to make health care more convenient for its patients. Our Adena Urgent Care and Walk-In Clinics are designed to treat patients quickly with same day treatment and extended hours. To reduce time in the waiting room, patients can use our online appointment system to select a time at any of the Adena seven clinics located throughout the region, including convenient locations inside the Chillicothe Walmart and Jackson Middle School. Many of our Urgent Care and Walk-In Clinics are open 7-days a week, but check our online listing to check hours and see the clinic locations nearest you.

The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others. It was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement. As a private, nonprofit organization dedicated to improving health care quality, NCQA is helping raise the bar for patient care. *