Adena Health System Visitor Policy

For the health, well-being and safety of our patients, visitors, staff and communities, Adena Health System has updated its visitor restrictions effective November 23, 2020.

Visitor Information Includes:

Inpatient Non-COVID

- One named visitor per day in facility during limited visiting hours (2-7 p.m.)
      * Exception* Adena Greenfield Medical Center - No inpatient visitors 
- Must be symptom free and pass the entrance screening process
- Must wear mask at all times – even while in patient room
- Must social distance, wash hands often and follow all facility safety protocols
- Must remain in patient room for entire visit
- No waiting room use – closed to visitors 
 

ICU

- No visitors without ICU clinical team approval
- Must be symptom free and pass the entrance screening process
- Visitation during visiting hours (2-7 p.m)
- Must wear mask at all times – even while in patient room
- Must social distance, wash hands often and follow all facility safety protocols
- Must remain in patient room for entire visit
- No waiting room use – closed to visitors
 

Inpatient COVID (Confirmed or Suspected)

- No visitation with exception of end of life with a limit of two named visitors per day – no provider overrides and death must be imminent (expected within 24 hours)
- Must be symptom free and pass the entrance screening process
- Must remain in patient room for entire visit – you will not be able to reenter once you leave the patient room
- Visitors are limited to immediate family and must wear appropriate personal protective equipment (PPE) in the isolation room
- Must wear appropriate PPE in room and mask upon entry and exit of facility
- Must social distance, wash hands often and follow all facility safety protocols
- No waiting room use – closed to visitors
 

Emergency Departments (Non-COVID) – no visitors for COVID suspected or confirmed patients

- One named visit for encounter
- Must be symptom free and pass the entrance screening process
- Must remain in patient room for encounter
- Must wear mask at all times – even while in patient room
- Must social distance, wash hands often and follow all facility safety protocols
- You will not be able to reenter once you leave the patient room
- No waiting room use – closed to visitors
 

Surgery

- One named visitor for encounter
- Must be symptom free and pass the entrance screening process
- No wandering hospital; must stay in surgical waiting area
- Must wear mask at all times – even while in patient room
- Must social distance, wash hands often and follow all facility safety protocols
 

Inpatient Maternity / Labor and Delivery / Pediatrics

COVID Patient (Suspected or Confirmed)

- One named visitor/support person per patient (including minor patients)
- Mask must be worn at all times, including caring for infant that is rooming-in
- Must be symptom free and pass the entrance screening process
- Must social distance, wash hands often and follow all facility safety protocols
- Must remain in patient room at all times until discharge – no visiting gift shop, café’s or cafeteria (food trays will be provided)
- May use the patient bathroom and shower
- Temperature screening, including temperature checks will be conducted at each shift start for all room-in visitors

Non-COVID Patient

- One named visitor per patient with exception of minor patients who will be allowed one parent in addition to one named visitor
- Mask must be worn at all times, including caring for infant that is rooming-in
- Must be symptom free and pass the entrance screening process
- Must social distance, wash hands often and follow all facility safety protocols
- Visitor will be allowed limited access to leave and re-enter unit (Cafeteria and back, etc.)
- Wandering the unit and multiple coming and going will result in removal of visitor privileges
-Temperature screening, including temperature checks will be conducted at each shift start for all room-in visitors
 

Outpatient / Ambulatory Clinic Visits and Testing

- No visitors unless one of the following exceptions:Minor patients (under 18) – two visitors, limited to only parents or guardians
- OB and Pediatric clinics:  new mothers with lifting restrictions
- OB Clinic: no visitors 
- Pulmonary Clinic:  one visitor for patients struggling with ambulatory issues
- One visitor/support person for patients with significant physical or mental disabilities
- Support person required for care planning or to support of disease management (i.e., cancer diagnosis) – must be approved by provider in advance
- Patient brought in by transport (transport staff member)
- Must wear mask at all times – even while in patient room
- Must be symptom free and pass the entrance screening process
- Must social distance, wash hands often and follow all facility safety protocols
- Must remain in patient room during clinic visits
- No waiting room use – closed to visitors 
 

Inpatient Behavioral Health

- No visitors
 

Special Circumstances

Spiritual Support

- Inpatients may have one in-person visit by their own clergy for brief spiritual support if requested by patient and family
 

End-of-Life Situations (Outside of Inpatient COVID Cohort)

- Up to two visitors for goals of care discussions
- Visitation may be limited at the discretion of the clinical care team
- Visitors are limited to immediate family
 

Surgical Vendors

- Restricted unless integral to the surgical procedure as determined by the clinical care team
 

Caretakers

- One named visitors acting in the role of a caretaker will be allowed access if clinical teams determine the non-COVID patient requires the caretaker to support patient care.
- Is dependent on the caretaker prior to admission to perform activities of daily living, such as feeding, bathing, toileting and communication.
- Is disoriented due to conditions such as traumatic brain injury, dementia, Alzheimer's disease or an altered mental state.
- Has a developmental disability.
- Is deaf or in need of an interpreter.
- Must be symptom free and pass the entrance screening process
- Must wear mask at all times – even while in patient room
- Must social distance, wash hands often and follow all facility safety protocols
 
Hospital visiting hours will be limited to 2 - 7 p.m., seven days a week. 

Visitor Process:

- No minor visitors (under 18)
- Must complete daily screening process and have no symptoms of illness in order to enter facility
- If recently tested positive for COVID, must be 10 days since onset of symptoms or test date, recovery of respiratory symptoms and no fever for the past 24 hours
- Wearing a mask at all times while in any Adena facility.
- Visitors may bring in a mask from home or one will be provided upon facility entry.
- Visitors must wear a mask or face covering throughout their visit including while inside of the patient room
- No waiting room use – waiting rooms are closed to visitors
- Must remain in patient room at all times – no visiting gift shop, café’s or cafeteria
- Visitors are strongly encouraged to remain in the patient’s room during their visit and minimize exit and re-entry of the facility.
- We strongly encourage visitors to wash their hands or use hand sanitizer when entering and leaving rooms and facilities.
- Treat the mask as if it is contaminated and avoid touching the outside, wash hands with soap and water or hand sanitizer for 20 seconds if touched.
- Do not share your mask and when removed, store in a plastic or paper bag to keep clean for reuse.
- Use cough-etiquette when coughing or sneezing.
- No handshaking and avoid touching eyes, nose and mouth.
 

COVID-19 Symptoms

Patients and visitors are reminded to carefully self-monitor and conduct a daily health/symptom self-evaluation and stay at home if they are symptomatic. Symptoms may appear 2-14 days after exposure to the virus.

Individuals with these symptoms may have COVID-19:

- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
 

Anyone exhibiting one or more of the above symptoms should contact the Adena COVID-19 Hotline at 740-542-SAFE (7233) for next steps

As we all learn to live with COVID-19 in our daily lives and adjust to our “new normal”, we can all work together to stay healthy. Protecting ourselves and others when we can’t stay home is essential. Learn more on ways where Together We Can Stay Healthy
 

Thank you for your cooperation for the health and safety of our patients, visitors and staff.

Related Resources

Adena Health System COVID-19 Updates
COVID-19 Hotline
Virtual Visits
- Together We Can Stay Healthy
- Taking Every Precaution
- Enhanced Cleaning
- Tobacco-Free Facilities