New Patient Portal: Sign up for your new MyChart account on or after November 1. Adena’s existing patient portals will be retired on December 31, 2022.

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We are here to provide assistance navigating MyChart and answer any technical questions you may have. 

  • Available from Monday - Friday 7 a.m. - 6 p.m., except for holidays.
  • Phone: 614-366-6975 or 866-966-6975
  • Email:  MyChartTechSupport@osumc.edu

Having Problems Accessing MyChart? 

Password resets may be completed online, by phone at 614-366-6975 or by clicking "I forgot my password" on the  MyChart login page.  We cannot complete password resets through email because we need to verify your identity. To view other MyChart frequently asked questions,  visit our FAQ page. Please direct questions regarding your health care, such as test results, to your doctor.