Members

If you have any questions that aren't addressed on these pages, please contact Adena Care at 740-772-CARE (2273). 

Adena Care is pleased to provide health benefits administration for you. Our highest priority is to make your health care claims experience as simple and efficient as possible.

Our website offers information we hope you will find helpful and informative such as:

  • Basic insurance education
  • Information about appeals and pre-authorizations
  • Medical programs designed to help you manage your health
  • Suggestions on how to save money on pharmacy expenses
  • An easy to understand explanation of Patient Centered Medical Home

We have partnered with NGS/CoreSource to provide claims administration and customer service to our members.  The CoreSource website (www.mycoresource.com) offers access to a great deal of information that can help you navigate your benefits including:

  • Online services, including claims and benefits information
  • Forms, prescription formularies and HSA/FSA information
  • Directories for the medical networks
  • Additional plan member resources, including instructions for using the CoreSource website, temporary ID cards and explanations of benefits (EOBs).