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Patient Rights
Adena Health System cares about and respects the patient's right to determine the course of his/her treatment. We want patients to be aware of their rights under Adena Health System policy and state and federal law.
Patients have the right to:
- Necessary treatment regardless of race, religion, sex, national origin or source of payment.
- Be treated with respect. This includes respect for religious and cultural beliefs and emotional needs.
- Accept or refuse medical treatment to the extent permitted by law. You have the right to expect we will do everything possible to control pain regardless of whether you accept or refuse recommended treatment.
- Have us explain things to you in a way you can understand. This includes your condition, likelihood of recovery, procedures that may be done, risks, benefits and side effects of those procedures and any medically reasonable alternatives.
- Expect us to perform any testing or medical procedures in the safest possible manner.
- A safe environment.
- Not be restricted in your movements unless medically indicated. You have the right to expect us to follow the strictest guidelines for the use of restraints.
- Personal privacy. You have the right to refuse to talk with or see anyone not officially connected with Adena Health System or anyone not actively involved in caring for you.
- Privacy of your treatment, diagnosis and medical records unless you give us written authorization to provide this information in processing your health insurance claims. You have the right to ask us not to reveal that you are a patient of Adena Health System.
- Be involved in all aspects of your care, including the right to request second opinions and/or consults with other physicians at your own expense.
- Know the name of the person who is caring for you and his/her professional status. You have the right to know who is responsible for ordering and performing a procedure or treatment for you.
- Access to protective services, e.g. guardianship and advocacy or adult/child protective services.
- Be informed of and participate or not participate in any educational, research or experimental projects underway at Adena Health System if these affect your care or treatment.
- Transfer to another facility at your request or with your consent after receiving an explanation of the need for the transfer and alternatives to the transfer, if the receiving facility agrees.
- Prepare advance directives, such as a Living Will or a Durable Power of Attorney for Health Care. Adena Health System provides assistance with the completion of these documents upon your request.
If you have a question or complaint about any part of your care or your hospitalization, please talk with your nurse, doctor or the manager of the department where you are receiving services. If the issue is not resolved to your satisfaction, you have the right to contact the Patient Advocate at (740) 779-7364.
Patients who are unable to understand and/or make decisions regarding their care; who cannot communicate their wishes; or who are under legal age have the right to have decisions made on their behalf by their parent/guardian, next of kin, or legally authorized person.
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