Adena Health System has received word from the National Committee for Quality Assurance (NCQA) that nine more of its primary care clinics’ Patient Centered Medical Home (PCMH) programs have earned the nation’s highest level of distinction for quality. Each of the nine clinics joins Adena Family Medicine – Waverly, the Health System’s pilot program as a Level 3-designated program. By earning a Level 3 designation, patients can be assured these clinics are following the highest national standards in providing quality care.
“In January 2014, we started an aggressive plan to have our outpatient clinics understand and develop Patient Centered Medical Homes, and to apply for formal NCQA national recognition as a PCMH. This was no small feat,” said Dr. H. Takaji Kittaka, Jr., Adena’s Chief Transformation Officer. “Clinic managers, physicians and staff were very engaged in developing a PCMH within their clinics, as a way to improve the quality and coordination of care for their patients. By achieving an NCQA Level 3 designation, patients can be assured they are receiving excellent, coordinated care in Adena’s primary care clinics.”
In addition to Adena Waverly Family Medicine, Adena’s newly-designated Level 3 primary care clinics include: Adena Family Medicine-Circleville; Adena Family Medicine-Greenfield; Adena Family Medicine-Piketon; Adena Family Medicine-Washington Court House; Adena Internal Medicine (Chillicothe); Adena Chillicothe Family Physicians; Adena Jackson Family Practice and Pediatrics; Adena Family Medicine-Oak Hill; and Adena Pickaway Ross Family Physicians. Additional Adena clinics are expected to receive NCQA designation in the near future.
Patient Centered Medical Home is a model of primary care delivery designed to strengthen the patient-clinician relationship. A PCMH helps to replace episodic care with long-term coordinated care and improved focus on patient self-management and engagement. PCMH encourages teamwork and coordination among the patient’s clinicians and support staff, giving patients' better access to care and a greater role in making their own care decisions.
Adena began its Waverly PCMH pilot in early 2011.